Photography by:
  • Amanda van der Walt

Research into municipal revenue systems

  • Complete
  • GCRO

Dr Sizwe Phakathi was part of a team working for the Presidency to look at blockages in service delivery. Sizwe worked closely with Roland Hunter, in a broader team convened by SWOP, and focused specifically on ethnographic work in the billing departments of Johannesburg and eThekwini. The report was completed in 2010, and presented to a very well-attended and high-profile workshop in early 2011, the same time as Johannesburg’s billing system came under intense scrutiny.


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