Maximising User Acceptance as the underlying strategy for the development of an Interactive Website for South Africa’s Citizens

This paper describes the development of an interactive GIS website for the Gauteng City-Region Observatory (GCRO), using User- and Usage-centric design methodologies. User acceptance was tested with the Technology Acceptance Model (TAM) to ensure that the targeted users of the website would benefit from the information presented within the website and find the technology easy to assimilate.